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We have compiled a list
of answers to some Frequently Asked Questions (FAQ's), concerning
our policies on ordering and shipping. If you have any further questions,
please do not hesitate to contact us at Info@LSNHome.com. |
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Orders
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Most orders go out the
same or next business day after being received unless item is on backorder.
All orders are processed in the order they are recieved. |
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Shipping
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We ship with UPS. If you need to
be able to track your package, please email us and we will be happy to let you
know where your package is.
Please remember that UPS cannot ship to P.O. Boxes.
* WE DO NOT CURRENTLY SHIP INTERNATIONALLY *
| Shipping
options are as follows: |
| UPS Ground: |
$9.95 (excluding AK, HI & INTERNATIONAL) |
| UPS 3-Day Select: |
$15.95 (excluding AK, HI & INTERNATIONAL) |
| UPS Second Day: |
$19.95 (excluding INTERNATIONAL) |
| USP Overnight: |
$24.95 (excluding INTERNATIONAL) |
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International Orders
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Local Shopping Network does
not currently accept international orders. We are currently exploring
ways to begin offering this service in the future. We apologize for
any inconvience this may cause. |
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Payment
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We accept American
Express, Visa, Discover, and Master Card.
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Sales Tax
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Florida residents are required to pay 6% sales tax, our shopping cart will add this automatically. There is no sales tax for shipments outside the state of Florida. |
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Returns
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Retail customers are
responsible for all returns and shipping charges. All returns must
be shipped, registered and insured mail with signature required.
Merchandise returns must be received in our warehouse within 10
days of receipt. You must contact us via email
within 48 hours of receipt of your items to receive a return authorization
number. We appreciate your understanding.
- All returns are subject to a 15% restocking fee (excluding damaged
items)
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Returning Damaged Merchandise
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All items are checked
before shipping to insure quality. If you receive a damaged item,
you must contact us via email
within 48 hours of receipt of item to verify damage and receive
a return authorization number. Damaged goods will be replaced and
reshipped upon approval. Any merchandise returned without authorization number
on outside of returned box will not be accepted by our warehouse and returned to sender.
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Cancellations
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Any orders placed will be subject to a 15% cancellation fee (of the total
order including shipping, if already shipped). If you have ANY questions
when ordering, please feel free to email
us. |
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Refunds
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In order to keep our online
operating cost and online prices low, we do not issue refunds. "All
sales are final." If for any reason you are not completely satisfied
with your purchase, you may return it for an exchange of equal value,
or you will be given a credit to be used at your convenience for other
merchandise. We appreciate your understanding.
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Privacy Policy
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We value your privacy
and guarantee that all information will be kept confidential and never
given or sold to third parties. Any information collected is for site
improvement or shipping purposes only. |
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We appreciate you
choosing LSNHome.com. We strive to bring you first class service
and merchandise, and enjoy your feedback. Tell
us what you think! Thank you for your business! |
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